Goals and Expectations of Newcomers: Perspectives of Social Service Providers
Avril Knox, East Texas A&M University, Commerce, TX (USA)
Gracie Brownell, East Texas A&M University, Commerce, TX (USA)
This study examines the goals and expectations of refugee resettlement from the perspectives of social service providers in the Dallas-Fort Worth area. Three themes emerged from a thematic analysis of the focus group: the perception of newcomers, the perception of newcomers’ goals, and the perception of newcomers’ expectations. Findings highlight the relevance of culturally responsive practices, informing policies and services that augment refugee integration and long-term success in the United States.